Privacy Policy
Last updated: July 25, 2026
1. Information We Collect
We collect information you provide directly to us, including:
Personal identification information (name, email address, phone number)
Business information (company name, industry, purchase requirements)
Communication records (inquiry details, chat logs with our team)
Website usage data (pages visited, time spent, browser type)
2. How We Use Your Information
We use the information we collect to:
Process and respond to your inquiries and orders
Provide customer support and product recommendations
Send you updates about products, services, or promotions (with your consent)
Improve our website, products, and services
Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
Shipping partners to fulfill your orders
Service providers who assist our business operations (under strict confidentiality)
Law enforcement when required by applicable law
4. Data Security
We implement industry-standard security measures to protect your personal information, including SSL encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.
5. Cookies
Our website uses cookies to enhance your browsing experience and analyze site traffic. You may configure your browser to reject cookies, but some features may not function properly.
6. Your Rights
You have the right to:
Access the personal information we hold about you
Request correction or deletion of your data
Opt out of marketing communications
Request a copy of your data in a portable format
7. Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: privacy@fitmaxpilates.com
Phone: +86-15152207560
Address: Wuxi Fitmax Sports Technology Co., Ltd., Jiangsu, China